In Stock Items
All in stock items will be shipped within 3 business days of the order date. Custom products can take up to 4 weeks for creation and then shipping time will vary in addition to that. Serendipity Gifts uses several different shipping services including USPS, UPS, and Fedex. Details such as product weight and size determine which shipping service is the most economical. Our products come from a variety of talented artisans. Most items ship directly from the artist. So if you order several different products they will likely not arrive on the same day. The items may arrive separately and in different packages. Please note that you will not be charged additional shipping charges.
Shipping Prices are based on total price of an order. Serendipity Gifts is located in St. Charles, MO just west of St. Louis, MO. When checking out if you are local to the St. Louis area you may select local pickup and not incur shipping charges.
Serendipity Gifts takes pride in selling quality items. We are confident that you will be satisfied with your purchase. Non-Custom Items that are unused and in the original packaging may be returned within 7 days of shipment. We will refund your total purchase price minus shipping charges.
Since Serendipity Personalized items are custom ordered they cannot be returned. Please make your selection carefully. Double check font selection, size selection, color selection, ribbon selection and fabric selection etc. If we have made an error on your custom or personalized item or if it is damaged or defective, you may return your item. We will replace it with the identical item.
To make a return please contact us first at SerendipityGifts@earthlink.net to obtain a return number. To make sure that we receive your return please either track your package or use delivery confirmation through the post office. We are not responsible for return shipping and handling charges.
Sales tax is only charged if the delivery address is in Missouri. All deliveries in Missouri will be charged 8.113% sales tax.
We only accept Paypal for payment. All major credit cards are processed through Paypal.